The Emirates Center for Strategic Studies and Research (ECSSR) Brings Artificial Intelligence to the Ministry of Human Resources and Emiratization during Month of Innovation

Leading the way in exploring and implementing Artificial Intelligence, the Emirates Center for Strategic Studies and Research (ECSSR) brought a state-of-the-art robot to the Ministry of Human Resources and Emiratization on February, 14, 2019, as part of the Month of Innovation. The ECSSR team programmed ‘Pepper Robot’ to act as a customer services officer, greeting visitors to the Ministry of Human Resources and Emiratization Customer Happiness Center, informing them about Ministry services and answering queries. Customers were amazed by Pepper’s advanced abilities and welcomed the initiative.

Officials at the Ministry of Human Resources and Emiratization thanked His Excellency Prof. Jamal Sanad Al-Suwaidi, ECSSR Director General, for his partnerships with official UAE institutions and efforts to promote innovation. The Ministry also awarded a shield of honor and a certificate of merit to the ECSSR, commending its use of advanced technology and the application of artificial intelligence within its work mechanisms, as well as its pioneering role in enriching UAE society and institutions.

This latest initiative is part of the ECSSR’s wider interest in harnessing technology, providing the community with thoroughly researched scientific innovations, in accordance with the latest technological developments worldwide.

As part of its commitment to stay at the forefront of the latest international technological developments, in February 2018 the ECSSR brought Pepper Robot from Japan’s leading technology group, Softbank, to participate in events, conferences, seminars and lectures at the Center. As well as welcoming visitors, Pepper gathers opinions and recommendations from guests at ECSSR events in an electronic questionnaire displayed on screen.

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